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Implementation and delivery

IT project management with every milestone in view

Migrations, rollouts and new systems run well when someone holds every thread. Visgenix takes over project management and steers schedule, budget, risks and quality through defined milestones and acceptance, from planning to go-live. Deviations surface early. You decide how to respond, with us at your side.

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How projects stay under control

Jira: tasks and progress

Requirements, tasks, bugs and decisions are planned and prioritized in a traceable way. For every task it is clear whether it is open, in progress or done.

Scrum or Kanban, to fit the project

Iterative software projects run with a backlog, sprints, reviews and retrospectives. Migration and infrastructure projects tend to run in phases with milestones.

Git and Bitbucket: traceable changes

Code and, where it makes sense, infrastructure configurations are versioned. Changes go through reviews and can be tied to individual tickets.

CI/CD: reproducible releases

Builds, tests and deployments are automated where it makes sense. That makes every release traceable and repeatable.

Documentation and decisions

Architecture decisions, acceptance, risks and important changes are documented while the project runs, not in a rush shortly before it ends.

Scope

Services in IT project management

From the project plan to go-live support. Order the whole package or single services.

Project management

You know where things stand every week: a fixed contact person, a project plan with milestones and owners and a weekly status report. Whether we work in an agile or phase-based way depends on the project.

Change management

A changeover goes more smoothly when people know what is coming. Employees learn before the changeover what changes. The affected areas get fixed contacts and key users. A communication plan sets out who is informed when.

Rollout planning

Sequence and time windows, a pilot group and rollout waves, all in one rollout plan. Every stage has a fallback point.

Training

Your team learns the systems it will work with afterwards. The quick guides stay in your company.

Documentation

At project close you receive operations documentation: system overview, responsibilities, technical configurations, administration paths and operating procedures. It becomes your property. Credentials belong in a password and secret manager, not in a document.

Quality assurance and acceptance

Acceptance criteria and tests are defined for each work package beforehand. Results count as complete only after passing the check and documented acceptance.

Go-live support

For a stabilization phase defined beforehand after go-live, your fixed contact person stays available. For prioritized incidents the response time of your managed IT tier applies: Basic from 4 hours, Plus from 2 hours, Pro from 1 hour. That is the response time, not the time to resolution.

Which method fits which project

Software development

Scrum, Kanban or iterative releases with a backlog, short cycles and a review after each cycle. Fits when requirements become concrete during the project.

Migration and infrastructure

Phases, milestones, change windows and rollback. Fits a clearly bounded scope, such as a Microsoft 365 migration, servers or network.

Rollouts

Pilot group, then waves, then full introduction. Fits clients, telephony, Intune and security policies.

Scope, price and changes

Requirements and scope

Requirements are documented before implementation, prioritized and given acceptance criteria.

Price per work package

For each clearly bounded work package we agree the price up front. The price covers the agreed scope, not every later requirement.

Changes to scope

Additional effort outside the agreed scope is described, rated and approved by you in writing before implementation.

Two kinds of change

Change control manages changes to scope, budget and requirements. Change management accompanies employees through communication and training. We run both separately.

Process

How an implementation project runs

Four stages, each with a result you review.

1

Kick-off and scope

The kick-off brings the project team together. Goals, scope and success criteria are defined jointly.

2

Planning and design

Detailed planning follows, with test scenarios and acceptance criteria. Risks, open decisions and dependencies are documented centrally.

3

Implementation, tests and acceptance

We configure and integrate the systems. After review and tests, your departments check the environment and accept it.

4

Go-live and stabilization

After the switchover comes a stabilization phase defined beforehand. At the end you receive the operations documentation.

Testing and acceptance

Test or pilot environment

Critical changes are tested before the switch to production, as far as technically possible, in a test or pilot environment.

Pilot group

A defined pilot group validates new systems first. This is particularly useful for Microsoft 365, Intune, telephony, clients and security policies.

Rollout waves

The rollout follows, depending on the project in controlled waves. Every wave has a fallback point.

Acceptance

Acceptance criteria and definition of done are set up front. Technical tests and the business acceptance test (UAT) end with an acceptance record.

What you can see at any time

Backlog

What still has to be implemented.

Current work package

What is being worked on right now.

Milestones

When the next results are expected.

Risks

What endangers time, budget or quality.

Decisions

Which open points you need to decide.

Budget

Ordered, used, still open.

Taking over a project that has stalled

A stalled project can get back on course. It starts with a project analysis that records status, risks and open points. From there a recovery plan takes shape. Clear milestones and status reports then steer the project again.

Unclear scope

Nobody can say what exactly is still to be delivered.

Blocked provider

The current provider no longer moves things forward.

Missed schedule

Milestones have slipped without a new plan.

Budget out of control

Costs grow without a clear link to results.

Nobody knows the status

There is no reliable view of progress and risks.

Technical problems

Open defects or architecture issues hold the project up.

FAQ

Frequently asked questions about IT project management

Put your IT project on a steady course

In the first call we classify your starting point and tell you whether project management, a recovery plan or a bounded work package fits.